Terms and Conditions
Last updated: 15 June 2026
1. Applicability and Acceptance
These Terms and Conditions of Use ("Agreement" or "Terms") govern your access to and use of the website located at www.engconvo.com, including all associated subdomains, linked pages, digital platforms, mobile applications, and services offered thereunder (collectively, the "Platform"), operated by Usraz Education Private Limited, a company incorporated under the Companies Act, 2013, bearing CIN U80302BR2018PTC039777, trading under the brand name "EngConvo" (hereinafter referred to as "EngConvo," "Company," "We," "Us," or "Our").
By accessing, browsing, registering on, or otherwise using the Platform or any of the Services (as defined herein), you ("User," "You," or "Your") unconditionally and irrevocably acknowledge that you have read, understood, and agreed to be bound by these Terms, along with the Privacy Policy and Refund Policy incorporated herein by reference (collectively, the "Policies"). If you do not agree to any part of these Terms, you must immediately discontinue use of the Platform.
You may accept these Terms by: (a) clicking to accept or agree where such option is made available through the Platform's user interface; or (b) accessing, filling any registration form, enrolling in any course, or otherwise availing any Service offered through the Platform.
These Terms constitute a legally binding and enforceable agreement between You and EngConvo. They do not alter or supersede the terms of any separate written agreement you may have executed directly with EngConvo.
2. Amendments
EngConvo reserves the right to revise, modify, or replace these Terms at any time at its sole and absolute discretion, without prior notice to the User. The revised Terms shall be effective immediately upon being posted on the Platform. Your continued use of the Platform or Services following the posting of any such changes constitutes your unconditional acceptance of the amended Terms. You are solely responsible for reviewing these Terms periodically to remain informed of any updates.
3. Services
EngConvo offers English language training programmes, business communication skills training, corporate training, IELTS preparation, and related educational services (collectively, "Services"). Certain Services may require registration and/or payment of applicable fees. The fee structure is transparently disclosed on the Platform.
EngConvo reserves the right, at its sole discretion, to modify, suspend, or discontinue any Service at any time without prior notice and without liability to the User.
4. User Registration and Data
To access certain Services, You may be required to provide personal information including but not limited to your name, contact number, and email address ("Registration Data"). You represent and warrant that all Registration Data provided by you is accurate, current, and complete, and you agree to maintain and promptly update such information.
EngConvo may collect your Registration Data through: (a) forms submitted on the Platform; (b) telephonic or digital interactions with our team; (c) online or offline promotional events; (d) referrals from third parties; or (e) any other lawful means of communication.
By providing your Registration Data, you expressly consent to EngConvo contacting you via calls, SMS, WhatsApp, or email for the purposes of promoting, pitching, or delivering its Services. To opt out of such communications, you may write to contact@engconvo.com.
5. User Obligations and Prohibited Conduct
You agree not to use the Platform or Services for any unlawful purpose or in any manner inconsistent with these Terms. Without limiting the foregoing, you shall not, directly or indirectly:
(a) Upload, transmit, or share any content that is unlawful, defamatory, obscene, pornographic, invasive of privacy, hateful, or otherwise objectionable;
(b) Infringe upon any intellectual property rights, including patents, trademarks, copyrights, or other proprietary rights of EngConvo or any third party;
(c) Impersonate any person or entity or misrepresent your affiliation with any person or entity;
(d) Upload or transmit any software viruses, malware, or other code designed to disrupt, damage, or limit the functionality of any system or network;
(e) Access or attempt to access the Services through automated means, including bots, scrapers, or web crawlers, unless expressly permitted by EngConvo in writing;
(f) Reproduce, duplicate, copy, resell, or exploit any portion of the Services for commercial purposes without EngConvo's prior written consent;
(g) Engage in any activity that disrupts or interferes with the Platform, its servers, or connected networks;
(h) Threaten the unity, integrity, sovereignty, or security of India, or incite any offence under applicable law.
EngConvo reserves the right to suspend or terminate your access to the Platform, without notice, upon breach of any of these obligations.
6. Attendance Policy
6.1 Students: You acknowledge and agree that you are entitled to reschedule a maximum of five (5) classes per enrolled course, regardless of the total course duration. Any request for rescheduling must be communicated to your assigned course coordinator at least three (3) hours prior to the scheduled class time, via call, WhatsApp, SMS, or email.
6.2 Trainers: You acknowledge and agree that you are entitled to take a maximum of three (3) leaves per calendar month. All leave requests must be communicated to management in writing at least twenty-four (24) hours in advance. If a trainer reschedules more than fifty percent (50%) of the classes assigned on any given day, such day shall be treated as a leave day, and remuneration shall be calculated proportionately based on actual hours delivered.
6.3 In circumstances of unavoidable absence, both students and trainers shall be required to furnish documentary proof for management's consideration and record.
6.4 In the event of a trainer change initiated by the trainer, the classes already conducted with the outgoing trainer may be considered for compensation at management's discretion. No such compensation shall be applicable where the trainer change is requested by the student. Compensation shall further not apply where the trainer change is effected by mutual agreement between the student and trainer.
7. Intellectual Property and Content
7.1 All content available on or through the Platform, including but not limited to text, graphics, logos, images, audio-visual materials, study resources, scripts, software, and interactive features (collectively, "Content"), is the exclusive intellectual property of EngConvo or its licensors and is protected under applicable intellectual property laws.
7.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Content solely for personal, non-commercial purposes. You shall not reproduce, modify, distribute, sublicense, sell, or create derivative works of any Content without EngConvo's prior written consent.
7.3 EngConvo reserves the right to moderate, publish, republish, and utilise all user-generated contributions posted on the Platform. No royalty or compensation shall be payable to any User for such use.
7.4 Any Content submitted by You to the Platform may be used by EngConvo for training, promotional, or other lawful purposes, subject to terms separately agreed upon in writing.
8. Proprietary Rights
You acknowledge that EngConvo holds all legal, beneficial, and proprietary rights, title, and interest in and to the Platform and Services, including all associated intellectual property rights, whether registered or unregistered, and wherever subsisting in the world. Nothing in these Terms transfers or assigns any such rights to You. You are expressly prohibited from using EngConvo's trade name, trademarks, service marks, logos, or domain names without prior written authorisation.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.
10. Severability
If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed, and the remaining provisions shall continue in full force and effect.
11. Contact
For any queries relating to these Terms, please write to us at: contact@engconvo.com
Usraz Education Private Limited (EngConvo)
CIN: U80302BR2018PTC039777